Shipping
How long will it take to receive my order?
Shipping charges for your order are calculated and displayed at checkout. We aim to process and ship all orders as quickly as possible. Orders are not shipped or delivered on weekends or holidays. During periods of high order volume, shipments may be delayed by a few days, so please allow additional time. Once your order ships, you will receive a shipment confirmation email containing your tracking number so you can follow your package.
Returns
What is your return policy?
We have a 30-day return policy: you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags attached, and in its original packaging. To start a return, email us at adrissadesign@gmail.com. Once your return is received and inspected, we will notify you whether your refund has been approved.
Handmade & made-to-order
Are your products handmade?
Yes. Every piece at Adrissa Design is handmade with care, and some items are made to order. Because each piece is crafted by hand, slight variations in color, pattern, and finish are natural — they make your item one of a kind. Made-to-order pieces may need a little extra processing time before they ship.
Contact us
How can I reach you?
Email us anytime at adrissadesign@gmail.com — whether you have a question about an order, a custom piece, or just want to say hello. You can also send us a message through our Contact page.